Frequently Asked Questions

Yes—completely. Every radio arrives pre-programmed, activated, and tested by our team. Simply power on, press the PTT button, and start communicating. No IT expertise required, no complicated setup, no delays.

Order online, fill out the quote request form or call 844-327-8788. Devices are programed and shipped same business day depending on when the order is placed and size of deployment. Most orders arrive within 2-3 business days with standard delivery. Expedited shipping available at checkout.

No contracts. Ever. Service runs month-to-month. Cancel anytime and reactivate later when you need it. Zero hidden fees, zero penalties, zero hassle.

Transparent and straightforward. Hardware costs vary by model. Airtime is billed per radio, per month—includes unlimited push-to-talk plus GPS tracking. See our Pricing page for current rates. No surprises, no fine print.

Absolutely. For enterprise deployments and fleet-scale rollouts, we offer custom pricing, volume discounts, and flexible terms based on device count and service duration. Contact our sales team to discuss your specific scenario.

Every purchase includes our 30-day money-back guarantee Try the system risk-free in your real working environment. If it doesn't transform your operations, return it. No questions, no penalties.

Contact us if you ever need to cancel or suspend service—we'll stop billing at the end of your current cycle. Reactivate anytime you need service again. It's that simple.

Nationwide—truly unlimited. Unlike traditional two-way radios limited by line-of-sight or repeater range, PositionPTT works anywhere there's cellular coverage. Your team in Seattle talks instantly to your team in Miami. If the radio connects to cellular or Wi-Fi, it communicates.

We're certified on major Tier-1 U.S. carriers including AT&T and T-Mobile, ensuring reliable nationwide coverage.

Under 300 milliseconds on average—effectively instant.

Your team coordinates in real-time without the frustrating delays of traditional systems.

Instead of conventional RF repeaters, PositionPTT radios transmit voice instantly over Tier-1 networks. The result: near real-time group and private communications across unlimited distances. Crystal-clear audio, nationwide reach, zero infrastructure investment.

Yes—and it's intuitive. Create channels for departments, teams, or job sites. Make one-to-one private calls. Set up temporary groups on the fly for incidents or special projects. Switch between groups instantly or monitor multiple channels simultaneously.

Absolutely. Organize by department, shift, location, or project. Users can belong to multiple groups and switch between them as needed—ensuring the right people hear the right message at the right time.

Yes. All PTT transmissions use end-to-end encryption. Unauthorized parties cannot intercept or replay your communications. Your operations stay private.

No. These are dedicated push-to-talk devices configured exclusively for secure communications within your organization and dispatch system—purpose-built for operational efficiency.

Yes. All PositionPTT models interoperate seamlessly on the same platform and talk groups. Mix handheld units with in-vehicle radios and smartphone apps as your operation requires.

Yes—in real-time. Every radio includes GPS tracking. View live locations and historical routes inside the dispatch console. Default update interval: every 60 seconds. Full mapping, route history, and geofencing available through our web console and mobile app.

No dedicated base required. Our PC dispatch software allows one or multiple dispatchers to communicate with field teams, manage groups, and monitor live GPS data, all from a standard computer.

FCC/PTCRB certified hardware—not gray-market imports. Nationwide Tier-1 coverage you can rely on. Rugged IP-rated, MIL-STD devices with crystal-clear audio. Enterprise-grade customer support with no contracts, flat monthly pricing, and instant scalability.

Built for professional, business-essential communications—not consumer-grade compromises.

Our rugged models meet IP Mil-spec standards for water and dust resistance and pass MIL-STD drop testing where specified. Check individual spec sheets for exact ratings.

Generally, yes. DOT guidance permits two-way radio use, and PositionPTT radios use a single push-to-talk button—no dialing required. Always follow your company policy and local regulations.

U.S.-based support with real humans—no bots, no offshore call centers, no endless hold times.

With urgency. If a device needs service, we issue a call-tag for pickup via common carrier and turn most repairs around within a day of receipt—regardless of your location.

We offer a one-year warranty on non-damage related malfunctions. Plus a 30-day money-back guarantee.

Absolutely. Send us a name list and we'll update labels and provisioning before shipment—or anytime after.

No. We provide the complete solution including data service. Your radios arrive fully provisioned and ready to work.

Effortlessly. Add or remove radios anytime without penalties. Whether you need 5 radios today or 500 next quarter, the platform scales with you—no infrastructure upgrades required.

The system supports large talk groups—dozens, hundreds, even thousands of users depending on your plan and network capacity. We'll review specific limits based on your deployment size.

Most orders ship the same business day depending on order time and deployment size. Standard delivery typically arrives within 2 business days U.S.-wide, with expedited options at checkout.

30-day money-back guarantee

Not completely satisfied? Contact us for return instructions within 30 days. Once approved and received, we'll refund the hardware cost promptly. See our Return Policy for complete details.